TY  - BOOK
AU  - Tripathi, Jaya
TI  - Business process outsourcing: a human resource (relations) approach 
SN  - 9788122505832
U1  - 658.4058 
PY  - 2011///
CY  - New Delhi
PB  - Kitab Mahal
N1  - Includes bibliographical references
ER  -