TY  - GEN
AU  - Michelli, Joseph A.,
TI  - The Starbucks experience: 5 principles for turning ordinary into extraordinary
SN  - 0070636761
U1  - 658 
PY  - 2007///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing
KW  - Success in business
N1  - Includes bibliographical references and index
ER  -