TY  - BOOK
AU  - Rai, Urmila
AU  - Rai, S.M.
TI  - Business communication: the basics 
SN  - 9789350971413
U1  - 657.7 
PY  - 2013///
CY  - New Delhi
PB  - Himalaya Publishing House
N1  - Includes bibliographical references
ER  -