TY  - BOOK
AU  - Andrews, Sudhir 
TI  - Hotel front office: a training manual 
SN  - 9781259004971
U1  - 647.94068 
PY  - 2013///
CY  - New Delhi 
PB  - Tata McGraw-Hill 
KW  - Hotel management
KW  - Hotel front desk personnel
N1  - Includes bibliographical references
ER  -