TY - BOOK AU - Hames, David TI - Negotiation : : closing deals, settling disputes, and making team decisions SN - 9788132108955 U1 - 302.3 PY - 2012/// CY - New Delhi PB - Sage Publications KW - Negotiation KW - Persuasion (Psychology) KW - Communication KW - Decision making KW - Ethics N1 - Includes bibliographical references and index ER -