00848nam a22002417a 4500 20121204163931.0 121204t xxu||||| |||| 00| 0 eng d ENG-106344 9781259027826 1475.00 1259027821 1475.00 EN-89877 DBAD/PUB DPL Eng Lekha Kumar 54063 Fresh fingerprints : cases of innovations in public service delivery / by Lekha Kumar [and] Anjali Kaushik New Delhi Tata McGraw Hill 2012 7 West Patel Nagar New Delhi 110008 xviii,238p. 22cm(Hb) Includes bibliographical references Kaushik, Anjali 54064 ddc EN LEK 71860 71860 0 0 ddc 0 0 NFIC DBAD DBAD 2012-12-04 1475.00 0 LEK EN-89877 2012-12-04 00:00:00 1475.00 2012-12-04 EN