TY  - BOOK
AU  - Bhatia, Mukesh
TI  - Business communication: a process of communicating in a professional manner :ethics, barriers & conflicts, tools 
SN  - 9788184841787
U1  - 651.7 
PY  - 2012///
CY  - New Delhi
PB  - Regal Publications
N1  - Includes  bibliographical references and index
ER  -