De Janasz, Suzanne C. creator Dowd, Karen O. Schneider, Beth Z. text xxu New Delhi Tata McGraw-Hill 2012 3rd ed monographic eng

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xxii, 441p. : ill. 28cm(pbk) Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. by Suzanne C. De Janasz, Karen O. Dowd [and] Beth Z. Schneider Includes bibliographical references and index. Organizational behavior Psychology, Industrial Interpersonal relations 158.7 9781259029073 1259029077 ENG-106216 DBAD/PUB http://www.loc.gov/catdir/enhancements/fy0808/2007051631-d.html http://www.loc.gov/catdir/enhancements/fy0808/2007051631-t.html http://www.loc.gov/catdir/enhancements/fy0808/2007051631-d.html http://www.loc.gov/catdir/enhancements/fy0808/2007051631-t.html DPL 121126 20121126152755.0 Eng