TY - BOOK AU - Shaffie,Sheila AU - Shahbazi,Shahbaz TI - The McGraw-Hill 36-hour course: lean six sigma T2 - McGraw-Hill 36-hour courses SN - 9781259029219 U1 - 658.4013 23 PY - 2012/// CY - New Delhi PB - Tata McGraw-Hill KW - Six sigma (Quality control standard) KW - Total quality management KW - Organizational effectiveness KW - Quality control KW - BUSINESS & ECONOMICS / Management KW - bisacsh N1 - Includes index UR - http://www.loc.gov/catdir/enhancements/fy1210/2012000522-b.html UR - http://www.loc.gov/catdir/enhancements/fy1210/2012000522-d.html ER -