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  <titleInfo>
    <nonSort>Deal</nonSort>
    <title>ing with people you can’t stand</title>
    <subTitle>how to bring out the best in people at their worst</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Brinkman, Rick</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Kirschner, Rick.</namePart>
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  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
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    <place>
      <placeTerm type="text">New Delhi</placeTerm>
    </place>
    <publisher>Tata McGraw-Hill</publisher>
    <dateIssued>2012</dateIssued>
    <edition>rev. and expanded 3rd ed</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xvii,283p. : ill. 24cm(pbk)</extent>
  </physicalDescription>
  <note type="statement of responsibility">by  by Rick Brinkman [and] Rick Kirschner</note>
  <subject>
    <topic>Interpersonal relations</topic>
  </subject>
  <subject>
    <topic>Interpersonal communication</topic>
  </subject>
  <subject>
    <topic>Psychology, Industrial</topic>
  </subject>
  <classification authority="ddc">302.3</classification>
  <identifier type="isbn">9781259029202</identifier>
  <identifier type="isbn">1259029204</identifier>
  <identifier type="lccn">ENG-106184</identifier>
  <identifier type="stock number">DBAD/PUB</identifier>
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    <recordCreationDate encoding="marc">121121</recordCreationDate>
    <recordChangeDate encoding="iso8601">20121121151037.0</recordChangeDate>
    <languageOfCataloging>
      <languageTerm authority="iso639-2b" type="code">Eng</languageTerm>
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