@book{68848,
	author = {Kaye, Kenneth. and Project Management Institute.},
	title = {Workplace wars and how to end them  :},
	publisher = {PHI Learning},
	year = {2012},
	address = {New Delhi},
	note = {Includes  bibliographical references and index},
	url = {http://www.loc.gov/catdir/toc/ecip0410/2003023995.html}
}