TY - GEN AU - Sugars, Bradley J. TI - Instant referrals T2 - Instant success series SN - 0070221979 U1 - 658.8 PY - 2007/// CY - New Delhi PB - Tata McGraw-Hill Publishing KW - Relationship marketing KW - Business referrals KW - Marketing KW - Management N1 - Includes bibliographical references ER -