TY - BOOK AU - Singhal, Divya AU - Singhal, K.R. TI - Implementing ISO 9001:2000 quality management system: a reference guide SN - 9788120345744 U1 - 658.562 PY - 2012/// CY - New Delhi PB - PHI Learning KW - ISO 9001 Standard KW - Quality control N1 - Includes bibliographical references and index ER -