TY  - BOOK
AU  - Misino, Dominick J.
AU  - DeFelice, Jim
TI  - Negotiate and win: Proven strategies from the NYPD's top hostage negotiator 
SN  - 0070606374
PY  - 2004///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing
ER  -