00760 a2200217 4500 20080827171916.0 080827t xxu||||| |||| 00| 0 eng d ENG-87333 180.00 EN-70866 DBAD / PUB 658.812 Kani Ethi'x call centre training manaual by Kani Chennai Anuragam 2006 19, Kannadhasan Salai, T.Nagar, Chennai 600 017 160p. 24cm (Pbk ) Sundaresan, Lakshmi R. dpl EN 658.812 / KAN ddc 658.812 KAN 6366 6366 0 0 0 0 DBAD DBAD 2008-08-27 180.00 0 658.812 KAN EN-70866 2008-09-15 00:00:00 1 6855 180.00 2008-09-15 EN