00354nam a22001217a 450000500170000002000230001703500230004003700130006310000190007624500680009526000430016330000260020620180806132743.0  a8120314115c150.00  aA-950439, A-950423  aDPLbENG  aDavidson, Jeff  aThe complete idiot's guide to asserviceness /cby Jeff Davidson  aNew DehibPrentice-Hall of Indiac1998  axxiii, 337p.c20 cms.