TY - BOOK AU - Strigl, Denny L. AU - Swiatek, Frank TI - Managers, can you hear me now?: hard-hitting lessons on how to get real results SN - 9780071321143 U1 - 658.4092 PY - 2011/// CY - New Delhi PB - Tata McGraw Hill KW - Leadership KW - Trust KW - Responsibility N1 - Includes bibliographical references and index; Why managers struggle -- The power of trust : integrity, openness, and respect -- The first obligation of a manager : get results -- Keeping things simple -- The leader models accountability and builds it in others -- Accountability techniques for driving results -- The mindset of successful managers -- Managing distractions -- Building a culture of performance ER -