hard-hitting lessons on how to get real results Strigl, Denny L. creator Swiatek, Frank text New Delhi Tata McGraw Hill 2011 monographic xvii,202p. : 24cm(pbk) ill. Why managers struggle -- The power of trust : integrity, openness, and respect -- The first obligation of a manager : get results -- Keeping things simple -- The leader models accountability and builds it in others -- Accountability techniques for driving results -- The mindset of successful managers -- Managing distractions -- Building a culture of performance. by Denny F. Strigl [and] Frank Swiatek Includes bibliographical references and index. Leadership Trust Responsibility 658.4092 9780071321143 0071321144 ENG-104295 DBAD/PUB Ocean Books/Ven 20130711165447.0