01172nam a22002657a 450000500170000001000150001702000260003202000230005803500140008103500130009503700130010803700200012108200130014110000210015424501300017526000380030527000420034330000340038550000510041950503690047065000160083965000110085565000200086670000200088620130711165447.0  aENG-104295  a9780071321143c375.00  a0071321144c375.00  aEN -87828  aB-491007  bDBAD/PUB  bOcean Books/Ven  a658.4092  aStrigl, Denny L.  aManagers, can you hear me now? :cby  Denny F. Strigl [and]  Frank Swiatekbhard-hitting lessons on how to get real results /  aNew DelhibTata McGraw Hillc2011  a7 West Patel NagarbNew Delhie110008  axvii,202p. :c24cm(pbk)bill.  aIncludes bibliographical references and index.  aWhy managers struggle -- The power of trust : integrity, openness, and respect -- The first obligation of a manager : get results -- Keeping things simple -- The leader models accountability and builds it in others -- Accountability techniques for driving results -- The mindset of successful managers -- Managing distractions -- Building a culture of performance.  aLeadership.  aTrust.  aResponsibility.  aSwiatek, Frank