01319nam a22002777a 4500 20111124160216.0 ENG-104196 B-457241 9780071333313 350.00 EN-87729 B-457241 DBAD/PUB K.K.Pub/Ven 658.812 Makkar, Urvashi 48365 Customer relationship management / by Urvashi Makkar [and] Harinder Kumar Makkar New Delhi Tata McGraw-Hill 2012 7 West Patel Nagar New Delhi 110008 xvii,274p. : ill. 24cm(pbk) Includes index. Customer relations 48366 Makkar, Harinder Kumar 36156 ddc EN 658.812 MAK 58695 58695 0 0 ddc 0 1 NFIC DBAD DBAD 2011-11-24 DBAD/PUB 350.00 0 658.812 MAK EN-87729 2011-11-24 00:00:00 1 350.00 2011-11-24 EN 0 0 0 0 NFIC L L 2012-06-04 K.K.Pub/1653/24.01.2012/25/16.01.2012/06.02.2012 350.00 0 658.812 MAK B-457241 2012-06-04 00:00:00 1 350.00 2012-06-04 EN Legal Case (Register 30)