TY  - BOOK
AU  - Horsfall, Margaret
AU  - Turner, Sharon
TI  - Office skills: a practical approach 
SN  - 9780071321068
U1  - 651.3 
PY  - 2011///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Office management
KW  - Problems, exercises, etc
KW  - Office practice
N1  - Includes  index
ER  -