The human side of organizations - Drafke, Michael W. (New Delhi PHI Learning, 2009)
Work and its place in life -- Perception and problem solving -- Primary communications -- Improving communications and managing conflict -- Ethics and etiquette -- Jobs, from design to appraisal -- Formal organizations : how people organize -- Understanding management -- Small groups and the informal organization -- Individuals and self-management -- Motivation and morale -- Job satisfaction and the quality of work life -- The dynamics of change -- Leadership -- Stress -- Challenges and opportunities.
Includes bibliographical references and index.
Keywords: Psychology, Industrial; Organizational behavior; Interpersonal relations