TY  - BOOK
AU  - Venkatachalam, T. A.
AU  - Sellappan, C. M.
ED  - 
ED  - 
TI  - Business process
SN  - 9788120341920
U1  - 650 
PY  - 2011///
CY  - New Delhi
PB  - PHI Learning
KW  -  
N1  - Includes bibliographical references and index
ER  -