@book{51095,
	author = {Sharma, R. C. and Krishna Mohan},
	title = {Business correspondence and report writing :},
	publisher = {Tata McGraw-Hill },
	year = {2011},
	address = {New Delhi},
	edition = {4th ed},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0643/2005052214-t.html}
}