TY  - BOOK
AU  - Heracleous, Loizos
AU  - Wirtz, Jochen
AU  - Pangarkar,Nitin
TI  - Flying high in a competitive industry: secrets of the world's leading airline 
SN  - 9780071070980
U1  - 387.70655957 
PY  - 2010///
CY  - New Delhi
PB  - Tata McGraw Hill
N1  - Includes  index
ER  -