01193nam a22002897a 4500 20101227143444.0 101227t xxu||||| |||| 00| 0 eng d ENG-101874 9780071071000 425.00 0071071008 425.00 EN-85407 DBAD/PUB dpl Eng 658.4 25104 Scannell, Edward E. The big book of people skill games : by Edward E. Scannell [and] Colleen A. Rickenbacher quick effective activities for making great impressions , boosting problem-solving skills, and improving customer service / New Delhi Tata McGraw Hill 2010 7 West Patel Nagar New Delhi 110008 x, 260 p. : 24cm (pbk) ill. 25107 Management. games 25108 interpersonal relations 25109 Customer relations Communication in management 25112 25105 Rickenbacher, Colleen A. ddc EN 658.4 SCA 49546 49546 0 0 ddc 0 1 NFIC DBAD DBAD 2010-12-27 DBAD/PUB 425.00 0 658.4 SCA EN-85407 2010-12-27 00:00:00 1 425.00 2010-12-27 EN