01444nam a22003017a 4500 20101222103157.0 101222t xxu||||| |||| 00| 0 eng d ENG-101844 9788120342118 325.00 EN-85377 DBAD/PUB dpl Eng 658.302 Robbins, Stephen P. 25037 1943- Training in interpersonal skills : by Stephen P. Robbins [and] Phillip L. Hunsaker tips for managing people at work / 5th ed New Delhi PHI Learning 2011 M-97, Connaught Circus, New Delhi, 110001 xxviii,400p. 24cm (pbk) Includes Index Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures. 25038 Supervision of employees. 25039 Interpersonal communication. Hunsaker, Phillip L. 25060 ddc EN 658.302 ROB 49379 49379 0 0 ddc 0 1 NFIC DBAD DBAD 2010-12-22 DBAD/PUB 325.00 0 658.302 ROB EN-85377 2010-12-22 00:00:00 1 325.00 2010-12-22 EN