@book{35006,
	author = {Finney, Martha I.},
	title = {The truth about getting the best from people/},
	publisher = {Dorling Kindersley (India) Pvt. Ltd. licensees of Pearson Education},
	year = {c2008.},
	series = {The truth about},
	address = {New Delhi},
	url = {http://www.loc.gov/catdir/toc/ecip0714/2007014119.html}
}