TY  - BOOK
AU  - Aalst, Wil van der.
AU  - Hee, Kees Max van,
TI  - Workflow management: models, methods, and systems 
SN  - 9788120337947
U1  - 658.51 21
PY  - 2009///
CY  - New Delhi
PB  - PHI Learning P.Ltd
KW  - Management information systems
KW  - Production management
KW  - Workflow
N1  - Includes bibliographical references  and index
ER  -