TY  - BOOK
AU  - Mcclure, Charles R.
AU  - Bertot, John Carlo
TI  - Evaluating Networked Information Services: Techniques, Policy, and Issues
SN  - 9788170005407
PY  - 2009///
CY  - New Delhi
PB  - Ess Ess Publications 
N1  - Includes Index
ER  -