TY  - BOOK
AU  - Gupta, N. Srinivasa
AU  - Valarmathi, B.
TI  - Total quality management
SN  - 9780070153646
U1  - 658.562 
PY  - 2010///
CY  - New Delhi
PB  - Tata McGraw Hill Education
KW  - Quality management
N1  - Includes index
ER  -