TY  - BOOK
AU  - Kale, Vivek
TI  - A guide to implementing Oracle Siebel CRM 8.X
SN  - 9780070144583
U1  - 005.74 
PY  - 2009///
CY  - New Delhi
PB  - Tata McGraw-Hill eduction
N1  - Includes index
ER  -