00983nam a2200253 a 4500 20090708161936.0 080207s2008 inua 001 0 eng ENG-94335 9788120336827 450.00 EN-77868 DBAD / PUB dpl English 658.812028553 Microsoft Dynamics CRM 4.0 : step by step / by Mike Snyder...[et al] New Delhi PHI Learning 2009 M-97 Connaught Circus New Delhi 110001 xxx, 441p. 25cm(pbk) Includes glossary and index Customer relations Management Computer programs. Management information systems. Snyder, Mike ddc EN 658.812028553 MIC 28099 28099 0 0 ddc 0 1 NFIC DBAD DBAD 2009-07-08 DBAD / PUB 450.00 0 658.812028553 MIC EN-77868 2009-07-08 00:00:00 1 450.00 2009-07-08 EN