00706nam a2200217 a 450000500170000000800410001701000140005802000260007203500130009803700150011104000180012608200180014424500750016226000360023727000460027330000280031950000320034765000550037965000360043470000180047020090708161936.0080207s2008    inua          001 0 eng    aENG-94335  a9788120336827c450.00  aEN-77868  bDBAD / PUB  adplbEnglish   a658.812028553  aMicrosoft Dynamics CRM 4.0 :bstep by step /cby Mike Snyder...[et al]  aNew Delhi bPHI Learning c2009  aM-97 Connaught CircusbNew Delhi e110001  axxx, 441p. c25cm(pbk)   aIncludes glossary and index  aCustomer relationsxManagementxComputer programs.  aManagement information systems.  aSnyder, Mike