TY  - BOOK
AU  - Bhatnagar, Subhash 
TI  - Unlocking e-government potential: concepts, cases and practical insights 
SN  - 9788178299280
U1  - 352.3802854678 
PY  - 2009///
CY  - New Delhi
PB  - SAGE Publications 
KW  - Internet in public administration
N1  - Includes bobliographical references and index
ER  -