@book{26662,
	title = {R. Gupta's popular master guide SBI customer relationship executive:},
	publisher = {Ramesh Publishing House },
	year = {2009},
	address = {New Delhi },
	note = {State Bank of India (SBI); State Bank of Bikaner & Jaipur (SBBJ); State Bank of Hyderabad (SBH); State Bank of Travncore (SBT)}
}