TY  - BOOK
AU  - Johnston, Robert
AU  - Shulver, Michael
AU  - Slack, Nigel
AU  - Clark, Graham
TI  - Services Operations Management
SN  - 9789356067400
U1  - 658 5
PY  - 2024///
CY  - Noida
PB  - Pearson India Education Pvt Ltd
ER  -