00662nam a22002057a 450000500170000001000150001702000260003203500140005803700090007208200110008110000210009224500660011325000060017926000490018527001090023430000330034370000290037670000250040570000260043020240614114849.0  aENG-140608  c789.00a9789356067400  aEN-124140  bDBAD  a65825  aJohnston, Robert  aServices Operations Management/cBy Robert Johnston...[et.al]  a5  aNoidabPearson India Education Pvt Ltdc2024  a1st Floor, Berger Tower, Plot No. C-001/2, Sector 16BbNoidae201301mcompanysecretary.india@pearson.com  axxii,606p.c25cm(pbk)bIndex  aShulver, MichaeleAuthor  aSlack, NigeleAuthor  aClark, GrahameAuthor