TY  - BOOK
AU  - Bordoloi,Sanjeev
AU  - Fitzsimmons,James
AU  - Fitzsimmons,Mona
TI  - Service Management: Operations,Strategy,Information Technology/ 
SN  - 9789355324870
U1  - 658 
PY  - 2023///
CY  - Chennai
PB  - Mc Graw Hill
ER  -