00952nam a22002537a 4500999001900000005001700019010001300036020002600049035001300075037002100088082000800109100002600117245012200143250000900265260004400274270004600318300002500364490006700389500001900456650003500475700002500510942002200535952014100557  c192043d19204320220909121828.0  aB-745494  a9780070615663c799.00  aB-745494  bTata McGraw-Hill  a658  aFitzsimmons, James A.  aService management :boperations, strategy, information technology /cby James A. Fitzsimmons and Mona J. Fitzsimmons  a5th   aNew DelhibMcGraw Hill Education c2006  aP-24, Green Park Extn.bNew Delhie110016  axiv,605p.c28cm(pbk)  aThe McGraw -Hill/Irwin series operations and decision sciences  aIncludes index  aService industriesxManagement  aFitzsimmons, Mona J.  2ddccENmFITh658  001040708NFICaMPbMPd2022-09-09e05.09.22/ Giftg799.00l0o658 FITpB-745494r2022-09-09 00:00:00t1v799.00w2022-09-09yENzGift