TY  - BOOK
AU  - Gitlow, Howard S.
AU  - Oppenheim, Alan J.
AU  - Oppenheim, Rosa
AU  - Levine, David M.
TI  - Quality management
SN  - 9780070078062
U1  - 658.4013 
PY  - 2009///
CY  - New Delhi 
PB  - Tata McGraw-Hill Publishing 
KW  - Quality control
KW  - Statistical methods
ER  -