TY  - BOOK
AU  - IIsley, Richard 
TI  - Best practice: what it is and how to implement it 
SN  - 9788189975210
U1  - 658.4 
PY  - 2007///
CY  - New Delhi 
PB  - Westland Books
KW  - Organizational effectiveness
KW  - Industrial management
N1  - Includes index
ER  -