TY  - GEN
AU  - Patnaik, Umesh C.  
AU  - Sarma, YVS Subrahmanya 
TI  - Service marketing and public transport
SN  - 8173414386
U1  - 388.322095435 
PY  - 2008///
CY  - Delhi
PB  - Indian Publishers Distributors 
KW  - Transportation
KW  - Marketing
N1  - Includes appendix and index
ER  -