00406nam a22001577a 450000500170000001000130001702000120003003500140004203700130005608200120006910000160008124500650009726000390016227000230020130000240022420220418161841.0  aB-125723  c1199.00  aEN-109255  bDBAD/PUB  a652.406  aHayes, John  aThe theory and practice of change management/cby John Hayes  aNew YorkbPalgrave Macmillanc2014  aNew YorkbNew York  avii,256p.c22cm(Hb)