TY  - BOOK
AU  - Andrews, Sudhir 
TI  - Hotel front office: a training manual 
SN  - 9780070655706
U1  - 647.94068 
PY  - 2009///
CY  - New Delhi 
PB  - Tata McGraw-Hill Publishing 
KW  - Hotel management
KW  - Hotel front desk personnel
N1  - Includes glossary and figures
ER  -