TY  - BOOK
AU  - Krishnamurthy, Mathangi
TI  - 1-800-worlds: the making of the indian call centr economy 
SN  - 9780199476053
U1  - 331.7613811420954 
PY  - 2018///
CY  - New Delhi
PB  - Oxford University Press
N1  - It includes references, index and about the author
ER  -