TY  - BOOK
AU  - Robinette, Scott
AU  - Brand, Claire
ED  - Lenz,Vicki
TI  - Emotion marketing: The hallmark way of winning customers for life
SN  - 0070596190
U1  - 658.8 
PY  - 2004///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing Company Limited
N1  - Index
ER  -