TY  - BOOK
AU  - Spangle, Michael L. 
AU  - Isenhart, Myra Warren 
TI  - Negotiation: communication for diverse settings 
SN  - 9788178298894
U1  - 303.69 
PY  - 2008///
CY  - New Delhi 
PB  - Sage Publications (India)
KW  - Conflict management
KW  - Negotiation
N1  - Includes references and index
ER  -