02195nam a22003617a 4500 ENG-90612 dpl 20080318150358.0 080729t xxu||||| |||| 00| 0 eng d ENG-90612 0070264503 450.00 EN-74145 DBAD / PUB DPL ENGLISH 658.401 Liker, Jeffrey K. Toyota culture : the heart and soul of the Toyota way / by Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations. New Delhi Tata McGraw-Hill Publishing 2008. xxx, 562 p. : ill. ; 24 cm.(pbk) Includes bibliographical references and index. The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity. Toyota Jidōsha Kabushiki Kaisha. Corporate culture Organizational effectiveness Management Automobile industry and trade Automobiles, Foreign Hoseus, Michael. Center for Quality People and Organizations. ddc EN 658.401 LIK 14618 14618 0 0 0 1 NFIC DBAD DBAD 2008-07-29 DBAD / PUB 450.00 0 658.401 LIK EN-74145 2008-09-15 00:00:00 1 450.00 2008-09-15 EN