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  <titleInfo>
    <title>Effective CRM using predictive analytics</title>
  </titleInfo>
  <name type="personal">
    <namePart>Chorianopoulos, Antonios</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">New Delhi</placeTerm>
    </place>
    <publisher>Wiley India</publisher>
    <dateIssued>2017</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xiv,371p. : 25cm(Hb) ill.</extent>
  </physicalDescription>
  <note type="statement of responsibility">by Antonios Chorianopoulos </note>
  <note>Includes bibliographical references and index </note>
  <classification authority="ddc">658.812</classification>
  <identifier type="isbn">9788126567331</identifier>
  <identifier type="lccn">1718EN-30 B-681887-889 ENG-123660</identifier>
  <identifier type="stock number">Pragati dpl</identifier>
  <identifier type="stock number">DBAD/PUB.</identifier>
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